Terms of Service
Effective date: [Month Day, Year]
Provider: [Legal business name]
Service description
Describe the actual web workspace, supported SMS/MMS and phone numbers, account requirements, integrations, service availability, support, message limits, and number registration process.
Customer responsibilities
- Use the service only for permitted business messaging.
- Obtain and maintain any required permission before sending messages.
- Honor opt-out requests and follow applicable law and carrier/provider requirements.
- Provide accurate business and campaign information for any registration.
Describe the actual consent record, opt-out, STOP/HELP, complaint, and quiet-hour tools. Do not state that a software feature guarantees compliance.
Pricing and billing
Add the actual plan, message usage, number charges, registration fees, taxes, renewals, overages, cancellations, and refunds: [Verified pricing and billing terms].
Numbers and delivery
Explain eligibility, porting, registration, supported destinations, carrier dependencies, throughput, and message delivery limitations. Do not promise delivery or response rates.
Privacy and customer data
Use of the service is also governed by the Privacy Policy. Explain data access, export, deletion, retention, and any separate data-processing terms.
Suspension, cancellation, and support
Add accurate rules for suspension, cancellation, account closure, data export, and support hours: [Verified service and support details].
Governing law and contact
[State and venue]
[Legal business name]
[Business mailing address]
[Working support email]
Current status: This is a local website draft, not an agreement for a live service.